Release Notes – January 16-21 2019

Enhancements and Updates!

Check out the latest release! It includes enhancements, updates and fixes that were next in line for release! Even though many of these enhancements contribute behind the scenes, you will notice some major fixes and they will make your MarketSharp experience simply, BETTER!

Be sure to review all the information within this document and should you have any questions, please reach out to the Client Care Team for support at 1-800-596-4368!

With this release, we will be performing a rolling release.  This means that we will release this version of MarketSharp to groups of companies each day until everyone has the new release.  The rolling release will end on January 21, 2019.

ENHANCEMENTS

  • ATTACHMENTS
    • Users can now upload multiple attachments at once
    • User can upload multiple attachments on mobile (Will be released on January 21 2019)
    • Users can now drag/drop attachments
  • CALL CENTER
    • Automation Rules with Do not move selected now require Callback Override Rules.
    • Reduced load time on the Call Center Rule page
    • Calling Queue Frequencies day values can now be up to 999 days instead of 365 days
    • Added click to dial functionality
      • Clicking the phone number while in the call center will prompt the browser to make a phone call with your default soft phone
  • NAVIGATION BAR
    • Updated the look of the navigation bar
    • The navigation bar will adapt to the screen size or device
    • More information on the navigation bar can be found here: Navigation Bar Help Page

FIXES

  • CALL CENTER
    • Fixed a bug where the Calling Queue tool tip was displaying incorrect automation rules in child companies
    • Fixed a bug where the Companies drop down in Corporate Admin Call Center Setup was showing inactive companies
    • Fixed a bug where the activity reference drop down in Corporate Admin Calling Queue Setup was not showing the correct activity reference list from the selected company
    • Added the word Setup to the Corporate Admin Call Center tile.
  • JOB RULES
    • Fixed a bug causing inactive Job Statuses to show on the Job Rules page
  • MERGE FIELDS
    • Fixed a bug where note merge fields caused an error in the list & label editor
  • PERMISSIONS
    • Fixed a bug where deselecting the Corporate Admin permission would still show the Call Center Setup Tile in Corporate Admin
  • REPORTING
    • Fixed a bug where the Show Schedule link was not showing reports
  • URL SHORTENER
    • Switched to a new URL Shortener
      • This is the link used in texts to leads to confirm Sales Appointments

Looking forward to adding more features and functionality in 2019! We truly appreciate all the feedback offered to improve the usage and successfulness of MarketSharp for you and your company.  If you have any questions, please don’t hesitate to call support at 1-800-596-4368.

ENJOY THE LATEST RELEASE OF MARKETSHARP!

 

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